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Policies and Procedures

It is advised to ensure that Policies and Procedures are in place for the following areas:

• An Information Policy, recognising documents as important organisational assets. Procedures for their classification, structure, security, management and monitoring should be put in place based upon their individual type.
• Retention Policy, based upon a schedule for each type of record. This should state retention periods (irrespective of whether the format is paper, microform or electronic), criteria for review/disposition and procedures for controlled destruction. Useful guidelines are provided on the UK Public Record Office site.
• An Information Security Policy, ensuring confidentiality (see also the section on Data Protection) and the protection of the integrity of information assets. Please also see the following BSI link for information on BS 7799, the standard setting out the requirements for an Information Security Management System.
• A Business Continuity Policy, ensuring that vital records are protected in the event of major equipment, environmental or personnel failure.

Overall, in implementing electronic document management, roles, responsibilities and procedures should be defined for:

• Document preparation and batching
• Photocopying
• Scanning
• Indexing
• Quality control of captured images and data
• Rescanning
• Document workflows
• Revision control
• File transmission/migration
• Backup and recovery
• System maintenance and administration
• Retention and disposition

Full systems description manuals should be maintained for all hardware and software components. Please also see the section providing advice on the maintenance of comprehensive Audit Trails.

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  Legal Admissibility

 BSI PD0008
 BSI PD5000
 BSI PD0010
 ISO 15489
 Records Management
 Audit Trails
 Storage & Destruction
 Good Procedures
 Data Protection
 Contact Management

 Email

 Useful Links

 BSI
 Public Records Office

 
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