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Products
and Services provided by CSG
CSG have experience in providing
a comprehensive portfolio of document management products and services
for 25 years, listed below are some of the document management related
products and services that we provide:
• Software (FileDirector, ScanFile, ScanFile SBE, FileDirector SBE, Teleform, AnyDoc, VRS [VirtualReScan] & Document Express)
• Hardware (High Speed Scanners, Microfilm Scanners, Large Format Scanners)
• Overcoming naming conventions when indexing data in EDMS (Electronic Document
Management Systems)
• Project Management services
• Timescale Management services
• Implementation of document management systems
• Data Capture solutions
• Forms Processing to get analytical data for export and archiving
to a information management system simultaneously
• Invoice Processing to capture invoice data and to update
accounts packages and archiving
to a information management system simultaneously
• Image cleansing software for ensuring optimum image quality
for document management systems
• Services (Scanning, Data Capture, Data
Conversions, Consultancy, Training, Support)
• Microfilm Equipment (Scanners, Readers, Printers, Parts)
In addition to hardware and software the CSG
website also includes:
• Company Information
–background information on the document management solutions
that we provide
• Product brochures
• Software updates
• Site map
• Contact Information
• Legal admissibility information
• Solution implementation advice
Document Management Software:
CSG’s entry level software is ScanFile. The ScanFile software was introduced
into the UK in the early 1990s and it’s continual development
it have become a comprehensive but ‘easy to use’ document
management system. ScanFile allows documents to be identified by
upto 10 index fields, although much of this can be automated. Scanfile
is a solid entry level software catering for all of the entry level
requirements whilst providing some features and functionality only
usually found in more advanced systems, allowing ScanFile to grow
with your company.
FileDirector
software is also supplied and supported by CSG. FileDirector caters
for every requirement. A more comprehensive
description of FileDirector and it’s modules can be found
on this website, however below we have summarised FileDirectors
core functionality and modules:
FileDirector :
• Document Scanning: the FileDirector
system supports the entire range of Canon document scanners with
it’s in-built drivers, although all other manufacturer’s
scanners can be used via the standard TWAIN drivers or the optional
ISIS module. FileDirector allows ‘Scan Profiles’ to
be setup, predefining scanner options and configuration to allow
end users to easily store documents of optimum quality within the
system.
• Codeless Connector: the FileDirector
system can be easily integrated with 3rd party softwares, either
by a VB or C++ code writer using the in-built SDK (software development
kit) or by using the Codeless Connector. The Codeless Connector
allows integration without the need to write any code. This module
allows you to perform searches, update index data or scan documents
directly from your 3rd party software, saving end users from having
multiple windows open on their desktop.
• Barcode indexing: barcode indexing is a very effective method
of indexing documents in your system. It allows
for documents to contain barcoded index information when generated
so that when they are returned they can be scanned into your Document
Management system and the index information will be applied to the
index fields within the software automatically.
• ODBC Links. The use of ODBC links allows you to link FileDirector’s
indices to external databases on your system, allowing you to automatically
update index fields with external data, negating the requirement
for manual indexing and ensuring greater accuracy of the index information.
• COLD. Also a very effective method of indexing files within
your system. The COLD module allows for files
to be saved automatically within your system
at the point they are submitted to the printer. This means that
with no user intervention the system will contain
the images and the data relating to each and every file. There is
a one-off setup within the software to ensure
that every time an invoice run (example document type) is performed
they are contained within the Document Management system.
• Forms Recognition. Forms recognition allows selective indexing
of data based on the type of document identified. FileDirector selectively
indexes the document based on identifiers pre-defined by the administrator.
• OCR. FileDirector’s OCR (optical character recognition)
allows documents and information to be found using full text searches.
• Imageprinter. Allows for electronic files to be saved within
the software.
• Email indexing. This function provides automated indexing
of selected emails within the system.
• Microsoft Office integration with the FileDirector
system. Once Filedirector is installed each client has a button
so that the document created in the office application can be sent
directly to FileDirector, this is a feature used
in other solutions such as the Scanfile system.
• Document import. Automatic server based document imports
can be scheduled from pre-defined network locations to your software, and manual imports can be performed by the Client
using Scan Profiles set to Directory Scan. Filedirector can make these scheduled operations
• Virtual Network Printing. Using VNP, all print output can
be converted to either single or multi-page TIFF files, and then
imported to the FileDirector. This is particularly useful
for spool data, reports etc.
Other Document Management
Products:
• Captiva B-Wise.B-Wise automates
the capture and distribution of information from documents, forms
and invoices, and delivers reliable, retrievable information into
your document management system or other application.
• Kofax VRS. VRS (VirtualReScan) automates cleaning, cropping,
deskewing and contrast selection of scanned documents. VRS dramatically
reduces the time required to prepare and rescan documents by ensuring
that the first scan produces the optimum results.
Other services provided by CSG include:
• Document or archive scanning
• Data conversion
• Consultation for planning Document Management infrastructure
requirements
• Project Management
• User and Administrator Training for ScanFile, FileDirector, VRS, Teleform and AnyDoc
• Conversion of Canofile optical disks to Windows based formats
• Nationwide Hardware and Software support - onsite, remote and telephone.
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Document
management systems become their most useful when they are
seamlessly integrated into other applications so that it's
functionality can be controlled from the 3rd party application.
Having multiple windows open with different programmes can
create confusion amongst end users and inefficiency where
data is copied between programmes (although human nature dictates
this is not always 100% accurate). Integrating Document Management
software with other applications usually requires highly skilled
programmers and a large amount of resources in both time and
expense. 
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