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CSG > Services > Solutions Support > Remote/Online Support

Remote / Online Support

With a valid support agreement you can also use our remote support. Within urgent needs you can receive a 6-digit PIN-Code from our support team. This code is valid for 24h hours or one remote session. The code allows you to download a small program that makes our supporters able to control and configure your system if needed.

The remote access works on almost every system without the need of changing any security configurations on the local system or network.

Please get in thouch with our support team to request the remote support.

Please enter your 6-digit PIN-Code:    

 

Should you not have a support contract we can arrange a quotation for an annual support contract or for a one of support call.

For more information on our software assurances and digital archiving support please call 0845 621 1100, or contact us via the web or by email.

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CSG Limited, Brook House, Lower Leigh, Stoke on Trent, Staffs. ST10 4PY
Telephone: 01889 502473   Email: info@csgdms.com

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CSG are leading specialists in document scanning and document management systems. CSG provide document management consultancy, document management software, training, support, document management scanners, document scanning services, bulk document scanning and electronic document management systems.

Registered in England No. 4904089 - Registered Office: Brook House, Lower Leigh, Stoke-on-Trent, Staffordshire. ST10 4PY
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