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CSG > Services > Solutions Support > Software Support

Software Support

After purchasing your Document Management, Data Capture or Invoice Processing solution, we understand that you would like to protect your investment by having sufficient support to ensure that your mission critical software remains operational.

Downtime for any Document Management/Data Capture solution can have dire conseqenses for your organisation, whether it be financial or reptutation. at CSG we endevour to offer the best support possible to ensure your solution functions the way it should.

To this end CSG offer a wide variety of support services, including:

Once a support call is made to our offices it is immediatelly passed to a technician, who through extensive training and experience will be able to determine the best course of action, whether it ba e telephone conversation, online diagnostics or an onsite visit.

Our technicians undergo regular training and evaluation to ensure that they are able to support our solutions in all available environments, be they Microsoft, Novell or Citrix based solutions.

For more information on our software assurances and digital archiving support please call 0845 621 1100, or contact us via the web or by email.

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  Support Services

 Hardware Support
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  Other CSG Services

 Consultancy
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 Document Scanning
 CanoFile Conversion
 Data Conversion
 Data Capture
 Duplication

 

CSG Limited, Brook House, Lower Leigh, Stoke on Trent, Staffs. ST10 4PY
Telephone: 01889 502473   Email: info@csgdms.com

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CSG are leading specialists in document scanning and document management systems. CSG provide document management consultancy, document management software, training, support, document management scanners, document scanning services, bulk document scanning and electronic document management systems.

Registered in England No. 4904089 - Registered Office: Brook House, Lower Leigh, Stoke-on-Trent, Staffordshire. ST10 4PY
VAT Reg. No. 825 8019 25